PRIVACY POLICY
Last Updated: June 29, 2026
Our Commitment to Your Privacy
Journey Christian Church ("Journey," "we," "our," or "us") values your privacy. We believe that when you share your personal information with us, you are placing your trust in us, and we take that responsibility seriously.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information.
Religious Organization Acknowledgment
Journey Christian Church is a 501(c)(3) tax-exempt religious organization. We collect and use personal information in furtherance of our religious mission and ministry activities. The protections afforded to religious organizations under the First Amendment to the United States Constitution and applicable federal and state law inform our data collection and use practices.
Information We Collect
Depending on how you interact with Journey, we may collect information such as:
You choose whether to provide most personal information. Some information may be required in order to register for an event, make a donation, receive communications, or participate in certain ministries.
Legal Basis for Processing
We process your personal information based on one or more of the following legal bases:
How We Use Your Information
We use your information to:
We do not sell, rent, or trade your personal information.
Third-Party Services
To help us serve you, we use trusted third-party providers who securely process certain information on our behalf.
These include:
Planning Center
We use Planning Center for online giving, event registrations, volunteer scheduling, group management, and church database management. Payment information submitted through Planning Center is processed securely by their payment providers and is not stored by Journey.
Mailchimp
We use Mailchimp to send church-wide emails, newsletters, and ministry communications. You may unsubscribe from these emails at any time using the link included in every email.
Clearstream
We use Clearstream to send text message updates, reminders, and ministry communications to individuals who have chosen to receive text messages.
You may opt out of text messaging at any time by replying STOP to any message.
Journey Christian Church enters into appropriate data processing agreements with its third-party service providers, requiring them to maintain reasonable administrative, technical, and physical safeguards and to process personal information only as directed by Journey. Notwithstanding the foregoing, Journey Christian Church is not responsible for the privacy practices, security measures, or acts or omissions of third-party service providers. We encourage you to review the privacy policies and terms of use of each third-party provider.
Text Messaging Privacy
No mobile information will be shared with third parties or affiliates for their marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties except as necessary to provide our text messaging services.
Message frequency varies. Standard message and data rates may apply depending on your mobile carrier.
Cookies and Analytics
Our website may use cookies and similar technologies to:
Most web browsers allow you to disable cookies if you prefer, although doing so may affect certain website functionality.
Our website does not currently respond to "Do Not Track" (DNT) browser signals. There is no uniform standard for how websites should respond to DNT signals, and we do not alter our data collection or use practices in response to DNT signals at this time.
How We Protect Your Information
We take reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.
While no online system can guarantee absolute security, we work with reputable service providers who maintain industry-standard security practices.
Sensitive Pastoral and Religious Information
Journey Christian Church recognizes that certain information you share with us—including prayer requests, pastoral counseling communications, and other sensitive personal or spiritual matters—may be highly confidential. We treat such information with heightened care and confidentiality. Access to prayer requests and pastoral communications is limited to authorized pastoral staff and ministry leaders who have a legitimate need to know in order to provide spiritual support. We will not disclose prayer requests, pastoral communications, or other sensitive religious information publicly or to third parties without your express consent, except as required by law. Certain communications with clergy may be protected under Florida's clergy-communicant privilege, Fla. Stat. § 90.505. Journey Christian Church respects and upholds this privilege.
Children's Privacy
Journey Christian Church's website and online services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13 through our website without verifiable parental consent. If Journey intentionally collects personal information from children under 13 in connection with specific ministry activities (such as Vacation Bible School registration or children's ministry programs), we will obtain verifiable parental consent before collecting such information and will provide parents with the ability to review, correct, or request deletion of their child's personal information. If we learn that we have inadvertently collected personal information from a child under 13 without verifiable parental consent, we will take prompt steps to delete such information. If you believe we have collected information from a child under 13 without appropriate consent, please contact us immediately using the contact information below.
Data Retention
We retain your personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. The following general retention guidelines apply:
When personal information is no longer needed, we will securely delete or anonymize it.
Data Breach Notification
In the event of a breach of personal information, Journey Christian Church will notify affected individuals in accordance with applicable law, including the Florida Information Protection Act of 2014, Fla. Stat. § 501.171, which requires notification to affected individuals within thirty (30) days of the determination that a breach has occurred. If a breach affects 500 or more individuals, we will also notify the Florida Department of Legal Affairs. We will take reasonable steps to investigate the breach, mitigate harm, and prevent future incidents.
Links to Other Websites
Our website may contain links to other websites. We are not responsible for the privacy practices or content of websites operated by third parties. We encourage you to review their privacy policies before providing personal information.
Your Choices
You may request to:
To make any of these requests, please contact us using the information below.
We will respond to verifiable requests to access, correct, or delete your personal information within thirty (30) days of receiving your request. To verify your identity, we may ask you to confirm certain personal information we have on file, such as your name, email address, or phone number. Please note that we may be unable to delete certain information that we are required to retain under applicable law, including donation records required under federal tax law (26 U.S.C. § 6001) and text messaging consent records retained under TCPA best practices.
Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, JOURNEY CHRISTIAN CHURCH'S LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THE COLLECTION, USE, OR PROCESSING OF YOUR PERSONAL INFORMATION SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT, IF ANY, PAID BY YOU TO JOURNEY CHRISTIAN CHURCH IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Journey Christian Church
1965 S. Orange Blossom Trail
Apopka, FL 32703
Phone: (407) 884-7223
Email: info@journeychristian.com
Website: journeychristian.com
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date.
Severability
If any provision of this Privacy Policy is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
Entire Agreement
This Privacy Policy, together with Journey Christian Church's Terms of Use and SMS Terms & Conditions (each available at journeychristian.com), constitutes the entire agreement between you and Journey Christian Church with respect to the collection, use, and protection of your personal information and supersedes all prior or contemporaneous communications, understandings, or agreements, whether written or oral, relating to the subject matter hereof.
Related Policies
This Privacy Policy should be read in conjunction with our Terms of Use and our SMS Terms & Conditions, both of which are available at journeychristian.com and are incorporated herein by reference.
Journey Christian Church is a 501(c)(3) nonprofit organization, registered in the United States. EIN: 23-7396740.
Our Commitment to Your Privacy
Journey Christian Church ("Journey," "we," "our," or "us") values your privacy. We believe that when you share your personal information with us, you are placing your trust in us, and we take that responsibility seriously.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information.
Religious Organization Acknowledgment
Journey Christian Church is a 501(c)(3) tax-exempt religious organization. We collect and use personal information in furtherance of our religious mission and ministry activities. The protections afforded to religious organizations under the First Amendment to the United States Constitution and applicable federal and state law inform our data collection and use practices.
Information We Collect
Depending on how you interact with Journey, we may collect information such as:
- Name
- Email address
- Phone number
- Mailing address
- Date of birth (when voluntarily provided)
- Information related to event registrations or ministry involvement
- Giving history (but never your full payment information)
- Prayer requests or other information you voluntarily submit
- Website usage information, including IP address, browser type, pages visited, and cookies
You choose whether to provide most personal information. Some information may be required in order to register for an event, make a donation, receive communications, or participate in certain ministries.
Legal Basis for Processing
We process your personal information based on one or more of the following legal bases:
- Your consent (for example, when you opt in to receive text messages or email newsletters);
- Our legitimate interests in operating Journey Christian Church's ministries, programs, and services, provided those interests are not overridden by your rights;
- Contractual necessity (for example, to process your event registration or donation); and
- Compliance with applicable legal obligations.
How We Use Your Information
We use your information to:
- Respond to questions and requests
- Process donations
- Register you for events and classes
- Communicate about church services, ministries, events, and opportunities
- Send email newsletters and ministry updates
- Send text messages if you have opted in
- Improve our website and digital services
- Maintain internal church records
- Comply with applicable legal obligations
We do not sell, rent, or trade your personal information.
Third-Party Services
To help us serve you, we use trusted third-party providers who securely process certain information on our behalf.
These include:
Planning Center
We use Planning Center for online giving, event registrations, volunteer scheduling, group management, and church database management. Payment information submitted through Planning Center is processed securely by their payment providers and is not stored by Journey.
Mailchimp
We use Mailchimp to send church-wide emails, newsletters, and ministry communications. You may unsubscribe from these emails at any time using the link included in every email.
Clearstream
We use Clearstream to send text message updates, reminders, and ministry communications to individuals who have chosen to receive text messages.
You may opt out of text messaging at any time by replying STOP to any message.
Journey Christian Church enters into appropriate data processing agreements with its third-party service providers, requiring them to maintain reasonable administrative, technical, and physical safeguards and to process personal information only as directed by Journey. Notwithstanding the foregoing, Journey Christian Church is not responsible for the privacy practices, security measures, or acts or omissions of third-party service providers. We encourage you to review the privacy policies and terms of use of each third-party provider.
Text Messaging Privacy
No mobile information will be shared with third parties or affiliates for their marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties except as necessary to provide our text messaging services.
Message frequency varies. Standard message and data rates may apply depending on your mobile carrier.
Cookies and Analytics
Our website may use cookies and similar technologies to:
- Remember visitor preferences
- Improve website performance
- Understand how visitors use our website
- Provide a better browsing experience
Most web browsers allow you to disable cookies if you prefer, although doing so may affect certain website functionality.
Our website does not currently respond to "Do Not Track" (DNT) browser signals. There is no uniform standard for how websites should respond to DNT signals, and we do not alter our data collection or use practices in response to DNT signals at this time.
How We Protect Your Information
We take reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.
While no online system can guarantee absolute security, we work with reputable service providers who maintain industry-standard security practices.
Sensitive Pastoral and Religious Information
Journey Christian Church recognizes that certain information you share with us—including prayer requests, pastoral counseling communications, and other sensitive personal or spiritual matters—may be highly confidential. We treat such information with heightened care and confidentiality. Access to prayer requests and pastoral communications is limited to authorized pastoral staff and ministry leaders who have a legitimate need to know in order to provide spiritual support. We will not disclose prayer requests, pastoral communications, or other sensitive religious information publicly or to third parties without your express consent, except as required by law. Certain communications with clergy may be protected under Florida's clergy-communicant privilege, Fla. Stat. § 90.505. Journey Christian Church respects and upholds this privilege.
Children's Privacy
Journey Christian Church's website and online services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13 through our website without verifiable parental consent. If Journey intentionally collects personal information from children under 13 in connection with specific ministry activities (such as Vacation Bible School registration or children's ministry programs), we will obtain verifiable parental consent before collecting such information and will provide parents with the ability to review, correct, or request deletion of their child's personal information. If we learn that we have inadvertently collected personal information from a child under 13 without verifiable parental consent, we will take prompt steps to delete such information. If you believe we have collected information from a child under 13 without appropriate consent, please contact us immediately using the contact information below.
Data Retention
We retain your personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. The following general retention guidelines apply:
- Contact information (name, email, phone, address): Retained for the duration of your active relationship with Journey and for a reasonable period thereafter.
- Donation records: Retained for a minimum of seven (7) years, consistent with IRS recordkeeping requirements under 26 U.S.C. § 6001.
- Event registration data: Retained for two (2) years after the event, unless longer retention is required for legal or safety purposes.
- Text messaging opt-in and opt-out records: Retained for a minimum of four (4) years after opt-out, consistent with CTIA guidelines and TCPA best practices.
- Prayer requests and pastoral communications: Retained only for as long as necessary to fulfill the request, unless you direct otherwise.
- Website usage data (cookies, IP addresses, analytics): Retained in accordance with our analytics providers' standard retention practices.
When personal information is no longer needed, we will securely delete or anonymize it.
Data Breach Notification
In the event of a breach of personal information, Journey Christian Church will notify affected individuals in accordance with applicable law, including the Florida Information Protection Act of 2014, Fla. Stat. § 501.171, which requires notification to affected individuals within thirty (30) days of the determination that a breach has occurred. If a breach affects 500 or more individuals, we will also notify the Florida Department of Legal Affairs. We will take reasonable steps to investigate the breach, mitigate harm, and prevent future incidents.
Links to Other Websites
Our website may contain links to other websites. We are not responsible for the privacy practices or content of websites operated by third parties. We encourage you to review their privacy policies before providing personal information.
Your Choices
You may request to:
- Access the personal information we have about you
- Correct inaccurate information
- Update your contact information
- Request deletion of personal information where appropriate
- Opt out of email or text communications
To make any of these requests, please contact us using the information below.
We will respond to verifiable requests to access, correct, or delete your personal information within thirty (30) days of receiving your request. To verify your identity, we may ask you to confirm certain personal information we have on file, such as your name, email address, or phone number. Please note that we may be unable to delete certain information that we are required to retain under applicable law, including donation records required under federal tax law (26 U.S.C. § 6001) and text messaging consent records retained under TCPA best practices.
Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, JOURNEY CHRISTIAN CHURCH'S LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THE COLLECTION, USE, OR PROCESSING OF YOUR PERSONAL INFORMATION SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT, IF ANY, PAID BY YOU TO JOURNEY CHRISTIAN CHURCH IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Journey Christian Church
1965 S. Orange Blossom Trail
Apopka, FL 32703
Phone: (407) 884-7223
Email: info@journeychristian.com
Website: journeychristian.com
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date.
Severability
If any provision of this Privacy Policy is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
Entire Agreement
This Privacy Policy, together with Journey Christian Church's Terms of Use and SMS Terms & Conditions (each available at journeychristian.com), constitutes the entire agreement between you and Journey Christian Church with respect to the collection, use, and protection of your personal information and supersedes all prior or contemporaneous communications, understandings, or agreements, whether written or oral, relating to the subject matter hereof.
Related Policies
This Privacy Policy should be read in conjunction with our Terms of Use and our SMS Terms & Conditions, both of which are available at journeychristian.com and are incorporated herein by reference.
Journey Christian Church is a 501(c)(3) nonprofit organization, registered in the United States. EIN: 23-7396740.