William "Shands" Carter is a Licensed Mental Health Counselor with extensive experience in helping individuals and families navigate a variety of challenges, including adolescent development, ADHD, men’s issues, developmental delays, divorce, relationship dynamics, and a wide range of mental health concerns such as depression, anxiety, and stress management. Recognizing that each client brings a unique perspective and set of experiences, Shands offers a warm, collaborative, and client-centered approach to therapy.

With expertise in Cognitive Behavioral Therapy (CBT), Rational Emotive Behavior Therapy (REBT), Psychodynamic approaches, Behaviorism, and Reality Therapy, Shands tailors treatment to suit each client’s individual needs. By drawing on these varied approaches, Shands effectively supports clients in enhancing self-awareness, developing healthier coping skills, improving work-life balance, and achieving peak performance in both personal and professional areas.

In addition to supporting clients through difficult life transitions, Shands is committed to providing a validating and goal-oriented space where clients feel empowered to take meaningful steps toward change and personal growth.

Ixchelle Hicks is a licensed mental health counselor with a deep commitment to helping individuals, children, and families heal, grow, and thrive. She believes that when we support the whole family system, we create stronger, healthier communities. She has worked with clients navigating anxiety, depression, trauma, substance use, family conflict, and parenting challenges.

Ixchelle’s approach is supportive, patient, and encouraging. Her philosophy is that people already hold the answers within themselves- and her role as a counselor is to help clients uncover them. Using a blend of evidence-based practices like cognitive behavioral therapy (CBT), solution-focused therapy, motivational interviewing, behavioral activation, and trauma-informed care, Ixchelle tailors her treatment to meet the needs of individuals and their goals.  She focuses on building practical tools and highlighting clients’ inner strengths.

From a very young age, Ixchelle knew she wanted to work with children and families. That calling came from personal experience- growing up in foster care. This led to Ixchelle working with the Department of Children and Family Services and the Juvenile Justice system, which has given her valuable experience supporting young people and families navigating complex systems.

She completed both her degrees; a bachelor’s in psychology and master’s in Mental Health Counseling from Rollins College. She is a mother to two daughters 16 and 22 years old. In her free time, Ixchelle can be found at the gym, attending small groups, facilitating her mental health book club and connecting with friends and family.

Brittaney obtained her B.S. in Psychology through Liberty University and her Masters Social Work from Florida State University. Brittaney has worked with individuals and families from all walks of life helping them to reach their goals.

She believes people absolutely can have an abundant life full of joy and peace! She is honored to be a part of your journey to abundant life. The bravest thing a person can do is to seek help from others. We all need help at times, life is full of trauma, stress, and obstacles. It is her goal to collaborate with clients making sure to prioritize their dignity and strengths to help them accomplish their goals.

You can find healing physically, spiritually, and emotionally. You do not have to live overwhelmed, burned out, or stuck. She wants you to understand your story, your goals, and help you find the skills that will benefit you most.

She works with clients adapting to their individual needs utilizing a strengths-based approach and treating clients as the experts on themselves. Empathetic listening and compassion are at the forefront of every interaction. She uses cognitive behavioral therapy, client-centered therapy, art therapy, play therapy, mindfulness, motivational interviewing, and solution-focused therapy in sessions.

Shontae Campbell is a Registered Clinical Social Work Intern and a graduate of the University of Central Florida. She has over 20 years of experience in early childhood education and has worked extensively with children in foster care. In addition to her clinical work, Shontae serves as an adoption specialist, supporting children and families through the adoption process with care and sensitivity.

Shontae provides counseling services to individuals and families, with a heart for strengthening family systems and supporting clients through life transitions. Her clinical specialties include mitigating the effects of childhood trauma, utilizing a strengths-based approach, and incorporating Cognitive Behavioral Therapy (CBT) to promote emotional regulation, resilience, and healing.

In alignment with Family Life Counseling Center’s mission, she integrates faith as appropriate while honoring each client’s values and beliefs, creating a safe, compassionate space for emotional, relational, and spiritual growth.

Alicia is a Registered Clinical Social Work Intern with a Master of Social Work degree from the University of Central Florida. With over 30 years of experience in social services through the Department of Children and Families, along with clinical training in hospital and school-based settings, Alicia brings a compassionate, evidence-based approach to her work.

She has a strong desire to work with teens and young adults and is passionate about supporting them through the unique challenges of development, identity, relationships, and life transitions. At the same time, Alicia welcomes and works with individuals across all age groups, tailoring her approach to meet each client’s specific needs. Her focus is on meeting clients where they are and supporting them through life’s challenges with professionalism, respect, and care.

Alicia strongly believes that therapy provides a unique and safe space to explore thoughts, feelings, and life experiences without judgment. Her priority is to create an environment where clients feel comfortable being themselves, sharing openly, reflecting deeply, and moving toward healing and personal growth. Therapy is a collaborative process. Together, Alicia and her clients explore sources of distress, develop effective coping strategies, set meaningful goals, and celebrate progress along the way. Client openness and active participation are valued as essential parts of this work.

Alicia encourages clients to approach therapy with curiosity and self-compassion, allowing space to explore emotions, challenge old patterns, and discover healthier ways of navigating life. She is committed to supporting and guiding clients every step of the journey.

Licensed Registered Intern. A graduate from Palm Beach Atlantic University with Masters of Science in Mental Health Counseling. While raising a family in the Orlando area, felt a deeper calling to work closer with others for optimal growth as individuals. Attending Church in the Son in Orlando, I had the opportunity to grow in many personal areas of my life and hence, wanted to give back to family and others.

My experience includes working with those in substance abuse programs and more. It is with great humility that I walk with each individual to help each one determine the best direction for their unique needs and goals. I believe in the client driven therapy and will utilize the best approach for each, whether it be Cognitive Behavioral Therapy or Solutions Focused Therapy. Adolescents and individuals struggling with anxiety and depression, I would consider it a privilege to help each navigate the best direction for healthy lifestyle skills.

I am excited to continue my growth as a therapist and help build strong client, therapist relationship for the best results for client and their goals. “

Delanie is a Registered Mental Health Counselor Intern who approaches therapy with compassion, curiosity, and respect for each client’s lived experience. She earned her B.S. in Public Health from the University of Alabama and her M.A. in Clinical Mental Health Counseling from the University of Central Florida. Her background spans healthcare, education, and sports-based settings, providing her with a holistic view of mental health and overall wellness.

Delanie mainly uses person-centered, strengths-based therapy approaches, while integrating solution-focused, acceptance and commitment, and cognitive-behavioral approaches tailored to each client’s goals. Delanie believes meaningful change occurs when clients feel safe, empowered, and genuinely understood. She works with adolescents, young adults, and adults navigating life transitions, stress, identity development, relationship challenges, achievement-related pressure both in sports and education, and personal growth challenges.

Outside of the counseling room, Delanie is an avid sports fan and golfer, which informs her appreciation for discipline, balance, and resilience. Above all, she strives to create a supportive, ethical, and collaborative space where clients feel heard, understood, and equipped to move forward with confidence and clarity.
RMHCI number is 28869

SPECIALTIES:

• Navigating life transitions
• Stress management and emotional regulation
• Identity development and self-exploration (including values, meaning, and spirituality)
• Relationship challenges and communication skills

Dustin is a registered mental health counselor intern who earned a master’s degree in clinical mental health counseling from Liberty University.

After serving over a decade in the Marine Corps, roughly fifteen years in both private and government real estate, and raising two children, he felt called to become a mental health counselor. His motivation stems from the urgent mental health challenges facing the United States and the world. He is dedicated to addressing the shortage of mental health professionals to help meet this growing need.

With a background in economics and statistics, Dustin combines his life experience and analytical skills to create a personalized therapeutic experience that is grounded in scientifically proven interventions and supported by current, objective peer reviewed research.

He enjoys supporting individuals and families through a variety of challenges. Most of us have not been provided with an instruction manual for navigating relationship struggles, negative thoughts, anxiety, feelings of isolation, child behavior issues, or the struggles of single parenting. If you feel stuck or need a partner to help you find your way forward, Dustin would welcome an opportunity to work with you on your unique path.

Crystal Brunton is a master’s-level clinical mental health counseling intern with over 20 years of experience in church leadership. As both a pastor’s daughter and pastor’s wife, she has a deep, firsthand understanding of the emotional, relational, and spiritual challenges of ministry life and the ways it can place strain on individuals, couples, and the family system as a whole.

Crystal is passionate about integrating spiritual principles with evidence-based clinical interventions and treatments to support meaningful, ethical, and effective healing. She is especially passionate about supporting individuals working in the helping professions, including ministry leaders, medical professionals, and others in service-oriented roles who may experience compassion fatigue, burnout, or role strain.

Her experience includes working with individuals navigating church hurt, religious trauma, and ministry fatigue, and she provides a compassionate, respectful space where clients can explore faith, meaning, and emotional well-being at their own pace.

Crystal has been married to her husband for 27 years, and together they have two young adult children. She values walking alongside clients as they seek healing, balance, and renewed purpose.

Edgardo is a dedicated Master of Arts in Marriage and Family Therapy (MFT) student intern at Capella University, expected to graduate in December 2026. He holds a bachelor’s degree in clinical psychology from the University of Central Florida and associate’s degree in Office Administration and General Studies from Valencia College. Fully fluent in Spanish and English, he can serve a diverse, bilingual population.

Currently working as a substance abuse counselor, Edgardo also has experience as a psychiatric technician. This background fuels his passion for working therapeutically with individuals, couples, children, and especially families.

His therapeutic mission focuses on establishing “a foundation for structure and safety.” Edgardo’s primary goal is to accurately understand clients’ needs, build strong, authentic therapeutic relationships, and expertly guide them through complex issues to achieve well-being and growth.